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Wed, 05/13/2020 - 20:12 By Admin
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Previously, selling online and having an e-commerce was a crazy idea, little by little that prejudice has been disappearing.

There are still certain prejudices that address us when deciding to implement an online store, but now that it is not only a trend, but a necessity, we must overcome fears in e-commerce to advance in business

Online stores are constantly growing, the most successful are those that in addition to attracting many visitors, they feel confident to be buyers.

Here we can find the way to overcome the 5 most common fears in eCommerce.

E-commerce experts know the reasonable fears that come with any business transaction, and one of their fundamental goals is to provide a trustworthy environment so that both the platform administrator and the buyer feel secure about shopping online.

Unprofessional design creates mistrust Take care of:

  • Professional design of the e-commerce site.
  • Links to the company's social networks.
  • Information about the business owner.
  • Sending confirmations and monitoring of automated orders.

 

It is common to have the concern that the product is not expected The best solution is to offer a no-questions-asked return policy, preferably with paid return shipping.

This fear is based on the fact that customers do not know what the product really is like before buying. Make sure your product images include multiple shots, details of clarity, depth, zooming capabilities and absolutely stunning looks.

Giving credit card details, even to a traditional store, is always a risk. The use of trusted certificates with external accreditation logos, including a Secure Socket Layer button and a privacy policy on your website, demonstrates that it is safe to buy on your site.

Show your phone number and train executives to really understand the needs of your customers. Using an online live chat is ideal.

eCommerce
Electronic commerce
Online shops