Thu, 12/22/2022 - 12:14 By Editor
Web hosting

Of course you can! 

How to change hosting without losing your emails: Complete guide

Changing your hosting provider can be a challenging decision, especially when it comes to ensuring the continuity of your emails. In this comprehensive guide, we'll walk you through the steps needed to make a successful hosting transition without missing any important messages. Find out how to keep your emails intact during the hosting change process.

In order to preserve your email and inbox; You must keep your domain, but first let's clarify the terminology a bit: The domain would be the equivalent of the birth certificate of your website. And the web hosting would be the place where your website lives (hosting). Most providers include the domain and web hosting in one package. The most important thing is that you have access to manage your domain.

You have 2 options to change hosting while keeping your domain:

  • Keeping your domain with the same provider, and changing the server name to link it to a new hosting.

  • Transferring your domain with a new web hosting provider.

We can advise you.

Now, we are ready to migrate our mail. 

  1. Copy the information from your old server to the new one. 

    1. ​​​​​​​Enter the file manager of the old honsting, you will find the content of your mailbox inside a directory called "mail/[domain]/[account]" So you can take the content of all the email accounts of the same domain, download the Complete folder with the name of the domain that is inside the "mail" folder that you can find in the root of your hosting.


      Enter the file manager of the new hosting and load the backup from the previous step in the "mail" folder. With this you already have all your messages on both servers.

  2. Rename the server to point to the new one. 

    1. This is done by modifying the DNS of the first hosting by the DNS of the new one in the control panel of the provider with whom you have registered the domain.

    2. Wait from 2 to 72 hours for the IPs to propagate from one server to another, during this time it is possible that someone sends you a message that is saved to the previous hosting, so it is recommended that you do it on a weekend with less activity.

  3. Ready! You can now configure on your devices with the name of the new server. 

Changing hosting doesn't have to mean losing your valuable emails. By following the proper steps and precautions, you can make a smooth transition and keep your business communication intact. Remember to make a backup copy of your emails, configure the redirection options correctly and test everything before making the final change. By following this guide, you will be able to change hosting with confidence and without losing your essential emails.

If you have any questions contact us.